With the GasZone Remote Gas Shut-off Program’s precision and speed in controlling gas flow to dwellings, gas utilities can develop more responsive relationships with their customers.
• |
Empower Call Center
(First contact resolution).
Field Collectors increase successful terminations (Immediate shut-off).
Increase percent resolved
(Work more accounts per day).
Increase percentage of accounts being worked (More customers pay their bill).
|
50% reduction in uncollected revenue
at troubled accounts.
Greater than 60% reduction in
Days Sales Outstanding.
100% reduction in losses due to
“Can’t Get In’s”.
Reduce Percentage of Gas Uncollectables to Revenue.
|
