With the GasZone Remote Gas Shut-off Program’s precision and speed in controlling gas flow to dwellings, gas utilities can develop more responsive relationships with their customers.
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Empower Call Center (First contact resolution).
Field Collectors increase successful terminations (Immediate shut-off).
Increase percent resolved (Work more accounts per day).
Increase percentage of accounts being worked (More customers pay their bill).
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50% reduction in uncollected revenue at troubled accounts.
Greater than 60% reduction in Days Sales Outstanding.
100% reduction in losses due to “Can’t Get In’s”.
Reduce Percentage of Gas Uncollectables to Revenue.
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