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History
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NEUPMATIC VALVE REMOTE GAS SHUT-OFF

Introduction/Overview
Many utilities are faced with escalating accounts receivable, influencing financial performance and shareholder value. This priority has become more evident, and utilities are now looking to optimize the effectiveness of their collection functions.

Buffalo Gauge, Inc. offers a solution to service termination where access to inside meters is denied. This approach will improve collection performance and reduce write-offs.

In order for new technology to enhance and strengthen business performance, we need to accelerate the leveraging of technology that supports solid business performance, strengthens operations, and customer service.

Shut-offs vs. Charge-offs?
Positive changes in customer behavior:
• Customers pay a higher percentage of their bill
• Customers pay more per year
• Customers keep monthly payment arrangements
• Requires one attempt to be shut-off (CGI)
Background
1995 Development of the Neupmatic Valve was a result of an edict by NFG Chairman to combat the escalating cost of charge-offs for non-paying customers with inaccessible indoor meters.
1996 - 1997 the Neupmatic Valve went through rigorous in-house testing at NFG and was found to be safe and reliable.
1997 - present The Neupmatic Valve has been tested/approved by various utility testing labs.
1997 CSA (AGA) certified, quarterly auditing with 100% compliance.
1997 NICOR Technologies conducted independent tested and approved.
2000 US DOT recognized the Neupmatic Vale in a letter dated 8/1/00 indicating that the Neupmatic Valve could be used to meet 192.365(b).
2001 NYS PSC visited and inspected our manufacturing facility and found it to be of exceptional quality and recognized the Neupmatic Valve in a letter dated 2/28/01, as meeting the safety requirements of 16 NYCRR, Part 255.
2003 AGA invited Charles Schmidt, CEO of Buffalo Gauge Inc/Gas Zone, key note speaker "AGA Best Practices/Benchmarking Curtailment of Non-Payment"
2003 - 2005 GTI - completion of two projects resulting in customer approvals and Neupmatic Valve program implementation.
Documented Benefits

Return on Investment
• ROI in less than 2 years (immediate cash flow)
• 50% reduction in uncollectable revenue at troubled, non-access accounts
• 20%+ increase in monthly payments
• Stopping the bleeding
• Savings in the carrying costs of unpaid accounts receivable (DSO)
• Valve installed becomes part of rate base - earnings and depreciation benefit

Benefits to Operations
• Employee Safety
• Immediate termination, eliminating multiple field calls (losses due to CGI's)
• Termination notices vs. termination completions

Benefits to Billing Credit & Collection Department
• Change customer behavior
• Empower customer service representatives
• Reduced days to termination
• Reduced phone calls, notices, legal action

Benefits to Rate Payers
• Allows retail rates to be more completive
Conclusion

The intent of the Neupmatic Valve is to increase business value and give the industry an option to choose the right technology to achieve significant operational improvements. Buffalo Gauge Inc. is prepared to work with your company to design and implement a program tailored to your needs. We are confident that the Buffalo Gauge team will provide you with an excellent return on your investment and sending the message "delinquencies will not be forgiven".

For further information and actual case studies on protecting your
revenue at risk call 1-800-323-1155

(Download History PDF)
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